Terms of Service

Last updated: 06/01/2025

1. Agreement to Terms

By accessing or using Daochat (the 'Service'), you agree to be bound by these Terms of Service and all applicable laws and regulations, including EU data protection laws. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.

2. Description of Service

Daochat is a business-to-business AI chatbot platform that provides:

• Access to various AI language models through a unified interface
• Team collaboration features for AI interactions
• Enterprise-grade security and privacy controls
• Analytics and usage monitoring capabilities

3. User Content and AI Interactions

When using our Service:

• You retain ownership of all content you input into the Service
• You grant us necessary licenses to process your content through AI models
• AI-generated outputs are provided for your use subject to these terms
• We do not use your content to train AI models

4. Fair Use and Restrictions

You agree not to use the Service for:

• Any unlawful purposes or activities
• Generating harmful or malicious content
• Attempting to bypass system limitations
• Reverse engineering the Service
• Reselling or redistributing access to the Service

5. Subscription and Payment Terms

The Service is provided on a subscription basis. Payment terms include:

• Subscription fees are billed monthly or annually in advance
• All fees are non-refundable except as required by EU consumer protection laws
• Prices are exclusive of VAT or other applicable taxes
• Additional charges may apply for API usage beyond included limits

6. Data Protection and GDPR Compliance

As a data processor under GDPR, we commit to:

• Processing data only on documented instructions from the customer (data controller)
• Implementing appropriate technical and organizational security measures
• Assisting customers in fulfilling their GDPR obligations
• Notifying customers of data breaches within 72 hours
• Maintaining records of processing activities

7. Intellectual Property Rights

The Service and all related intellectual property rights belong to Wioks Global, S.L. You retain all rights to your content, subject to the licenses granted herein.

8. Disclaimer of Warranties

The Service is provided 'as is' and 'as available' without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that any content generated by AI models will be accurate or suitable for your purposes.

9. Limitation of Liability

To the maximum extent permitted by law, Wioks Global, S.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amounts paid by you in the 12 months preceding the claim.

10. Term and Termination

We may suspend or terminate your access to the Service:

• For violation of these terms
• For non-payment of fees
• If required by law
• Upon 1 day written notice

11. Changes to Terms

We reserve the right to modify these terms with 30 days prior notice. Continued use of the Service after such modifications constitutes acceptance of the updated terms.

12. Company Information

These Terms of Service are provided by:

Wioks Global, S.L.
Cl. Sant Josep 132-134 P-I.El Pla
08980 Sant Feliu de Llobregat (Barcelona)
Spain
Email: legal (at) wioks .com
VAT Number: ESB67621250